Lulu Dharma will accept items for exchange or store credit within 30 days of receiving shipment, less shipping costs. Item(s) must be returned in new and original condition. All sale items are final sale and non-returnable. Exchanges will be subject to shipping charges. Items received as gifts may be exchanged for another item of equal or greater value. Unless the item is damaged, we do not cover any shipping costs.
We are unable to accept any returns for items bought in a retail store or on another website. If this is the case, please refer to their return policy for further information.
A Return Authorization # MUST be obtained before returning any item(s). To receive your RA #, please forward the email receipt you received after your purchase to firstname.lastname@example.org. Once your return package is received by our office, please allow 15 days for your refund to be issued.
For your security, please send merchandise back via a traceable carrier and in a well-padded box or envelope. Lulu Dharma is not responsible for items damaged or lost in transit.
Please make sure the RA# is written clearly on the outside of the package.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you have bought our items on GMA or The View - the below return policy applies:
If your product is damaged our unsatisfactory you have 7 days from receipt to exchange or return your item. Your item(s) will only be accepted for return or exchange in their original packaging. You are responsible for return shipping unless your item was received damaged. Please send an email to: email@example.com for complete return or exchange instructions.